Privacy Policy

1 Overview

InfoNest, Inc. ("InfoNest," "we," "us," or "our") provides a knowledge management platform that helps individuals and teams capture, structure, and search their notes, files, and links. This Privacy Policy describes the personal information we collect, how we use and share it, and the choices available to you.

By creating an account or otherwise using InfoNest, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the platform.

2 Information we collect

We collect information in three general categories: information you provide directly, information generated through your use of the platform, and information collected automatically.

• Account information, such as your name, email address, password, and billing details when you register or subscribe to a plan.
• Content you save, including notes, files, links, tags, and any text or attachments you add to your library.
• Usage information, such as which features you use, search queries, and how you navigate the product.
• Device and log information, including IP address, browser type, operating system, and timestamps of activity.

3 How we use your information

We use the information we collect to provide, maintain, and improve InfoNest, including to:

• Operate core features such as search, auto-tagging, cross-linking, and offline sync.
• Authenticate your account and protect it against unauthorized access.
• Process subscription payments and communicate about your account or billing.
• Diagnose technical issues, monitor performance, and improve reliability.

4 Legal bases for processing

Where required by applicable law, we rely on one or more of the following legal bases to process your personal information: performance of our contract with you to provide the service you signed up for, our legitimate interests in operating and improving InfoNest, compliance with legal obligations, and your consent where consent is the appropriate basis, such as for certain cookie categories.

5 Cookies and tracking technologies

InfoNest and our website use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the product is used. You can accept, reject, or customize non-essential cookie categories at any time through the cookie banner presented on our site or by clearing your browser's stored site data.

For a full description of the categories of cookies we use and how to manage them, please see our Cookie Policy.

6 How we share your information

We do not sell your personal information. We share information only in the following limited circumstances:

• With service providers who help us operate InfoNest, such as hosting, payment processing, and customer support tools, under contractual confidentiality obligations.
• With other members of a team workspace you join, limited to the content and spaces you choose to share.
• When required to comply with applicable law, regulation, legal process, or a valid governmental request.
• In connection with a merger, acquisition, or sale of assets, subject to the protections described in this policy.

7 Data retention

We retain your account information and content for as long as your account remains active, or as needed to provide the service to you. If you delete a note, file, or your entire account, we remove it from active systems within a reasonable period, though residual copies may persist briefly in backups before being purged on a routine schedule.

8 Data security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls limiting who inside InfoNest can view customer data, and logging of administrative access for review. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9 International data transfers

InfoNest is based in the United States, and information we collect may be processed and stored in the United States or other countries where we or our service providers operate. Where required, we use appropriate safeguards, such as standard contractual clauses, to protect information transferred internationally.

10 Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can access and export most of your content directly from your account settings at any time.

To exercise additional rights or ask questions about your data, contact us using the details in Section 13 below. We will respond to verified requests within the timeframe required by applicable law.

11 Children's privacy

InfoNest is not directed to children under 16, and we do not knowingly collect personal information from children under that age. If you believe a child has provided us with personal information, please contact us so we can delete it.

12 Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page and revise the effective date above. Material changes will be communicated through the product or by email where appropriate.

13 Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us: